Customer support
Contact Stallion Chess
Email info@stallionchess.com for general questions and customer support. We can help with product materials, king height, board compatibility, included items, current inventory, engraving eligibility, shipping destinations, and order status. When you are comparing products, include the product name or page link so we can answer about the exact set, board, pieces, or storage box you mean.
For an existing order, include the order number and the email address used at checkout. Do not send card numbers, PayPal credentials, passwords, or other payment secrets. Support messages are normally reviewed within 24 to 48 hours. Business hours are Monday to Friday, 9:00 AM to 5:00 PM IST, and Saturday, 10:00 AM to 3:00 PM IST. The support desk is closed on Sunday.
Use the contact form on this page or send an email directly. Product questions, order status, custom order requests, wholesale inquiries, and general inquiries are all supported. Shipping and returns questions may already be answered in the linked policy pages; those pages explain the current terms and should be checked before sending an item back.